Reduced infrastructure and labour costs compared to in-house DIY

SAVINGS

Improved network performance and uptime, with decreased latency

PERFORMANCE

Stay focused on strategic initiatives that can drive your business forward

PRODUCTIVITY

NETWORK OPERATIONS 
AS 
A SERVICE

Hydro One Telecom's latest 
end-to-end service solution

Learn how to increase uptime 
and decrease costs with 
Network Operations as a Service.

Introducing our new fully managed solution:

NETWORK OPERATIONS AS A SERVICE

Digital transformation, cloud-based apps, and artificial intelligence have revolutionized today's world, allowing more people to collaborate from across cities, countries and continents. Yet, such tools put a heavy burden on communications networks, and most organizations simply don't have the financial or human resources required to effectively monitor and manage their network operations around the clock.

The solution: Hydro One Telecom's Network Operations as a Service (NOS).

Improve network performance
and reduce complexity, for less.

Advanced network monitoring based in ITIL processes, delivered 24/7 by expert technicians and support professionals, using state-of-the-art alarm monitoring and Operation Support System infrastructure

EVENT MANAGEMENT

Documentation, identification, approval and management of vendor- and internally driven infrastructure changes based on SLAs, with service impact analyses, documentation of implementation plans, and change reporting

CHANGE MANAGEMENT

Isolation and work-around development to mitigate effects of identified problems, incident investigation and resolution, root cause and trend analysis, and more

PROBLEM MANAGEMENT

Detection and prioritization of service disruptions, remote troubleshooting and fault isolation, communication with key stakeholders, service restoration, and more

INCIDENT MANAGEMENT

Get the best performance out of your communications network when you work with Hydro One Telecom to have your network and field operations managed together.

« Watch this handy video to learn more.

24/7 NOS SUPPORT:

Gain these benefits and more from

Want to learn how Network Operations as a Service can benefit your business?

Book a Free Consultation

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