Reduced infrastructure and labour costs compared to in-house DIY

SAVINGS

Improved network performance with reduced downtime and Mean Time to Repair

PERFORMANCE

Stay focused on strategic initiatives that can drive your business forward

PRODUCTIVITY

FIELD OPERATIONS 
AS 
A SERVICE

Hydro One Telecom's new 
fully managed solution

Learn what outsourcing your in-field operations can do for your business.

Available across Ontario from Hydro One Telecom

FIELD OPERATIONS AS A SERVICE

Maintaining communications equipment and resources around the clock is a complex and costly undertaking that can undercut a business' more strategic initiatives.

You're likely already investing significant budget and attention into managing the infrastructure and people who deliver your network solutions in the field. But wouldn't you rather focus that time and energy on initiatives that can drive your business forward?

The solution: Hydro One Telecom's Field Operations as a Service (FOS).

Stay focused on growing 
your business while our 
trained technicians deliver 
your in-field support.

Advanced incident management delivered 24/7 by expert technicians and support professionals, using state-of-the-art alarm monitoring and Operation Support System (OSS) infrastructure

INTAKE OPERATIONS

Technical support, troubleshooting and dispatch of expertly trained field technicians, who come fully equipped with their own tools and vehicles, which are tracked by GPS in real time, to ensure unparalleled service delivery

DISPATCH SERVICES

Forward-spare extra network equipment from any of our 15 highly secure, environmentally controlled depots located across Ontario

SPARES INVENTORY MANAGEMENT

In-field support for site survey, inspection and audit, equipment installation, upgrades, repairs and removal, plus both routine and preventative maintenance to keep your systems running optimally 24/7

INSTALLATION, REPAIR AND MAINTENANCE

Get the most out of your network performance, when you work with Hydro One Telecom to have your field and network operations managed together.

« Watch this handy video to learn more.

24/7 FOS SUPPORT:

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Want to learn how Field Operations as a Service can benefit your business?

Book a Free Consultation

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