By Connecting Possibilities™, Hydro One Telecom combines the strength and reliability of a respected utility with the agility of a small telecommunications provider.
For us, Connecting Possibilities is about the meaningful relationships we build with our clients as well as the ones they have with their customers⏤all made possible by the networking and data management solutions we provide to organizations across Ontario.
With unparalleled infrastructure, ITIL-based processes and industry-best service, we provide clients with the flexibility to customize business solutions for converged technology, while improving service deliverables and, at the same time, offering competitive pricing. As a result, our customer satisfaction rating is consistently over 90 percent.
Our Converged Optical IP/MPLS Network (COIN) is built on Cisco Reconfigurable Optical Add Drop Multiplexing (ROADM) technology and spans over 8,700 kms of coverage across Ontario and into the United States. And, unlike other providers, we are able to leverage portions of Hydro One Limited’s comprehensive, province-wide network, along with the high-speed bandwidth used to monitor Ontario’s electrical grid for Hydro One Networks Inc.
Because of the diversity and robustness of our network, we are an ideal choice for high-availability networking, disaster recovery and redundancy planning⏤particularly suited for “always-on” businesses, including other service providers and utilities, financial institutions, enterprises, public sector agencies and more.
In addition to Connectivity solutions, we also provide Backup as a Service (BaaS) and Infrastructure as a Service (IaaS) offerings, and recently launched Canada’s first Secure SD-WAN solution. With Network Operations Centres staffed with expertly trained engineers and field technicians, Hydro One Telecom is the only Canadian company who also provides Operations and Network Services for end-to-end outsourcing solutions.
Featuring Network Operations Centres (NOCs) staffed with expert-level engineers and field technicians, Hydro One Telecom is the only Canadian company that is also capable of providing end-to-end operational and network services solutions. We also provide Backup as a Service (BaaS) and Infrastructure as a Service (IaaS) offerings and launched Canada’s first Secure SD-WAN solution in 2019.
We work together with our diverse client base to design creative solutions for data telecommunications, and networking challenges that our clients face every day.