Hydro One Telecom combines the strength and reliability of a respected utility with the agility of a small telecommunications provider. We work together with our diverse client base to design creative solutions for data telecommunications, and networking challenges that our clients face every day. Our engineering focus and ITIL processes ensure that our services are specifically tailored to meet their individual requirements. As a result, our customer satisfaction rating is consistently over 90 per cent.
At Hydro One Telecom our philosophy is about Connecting Possibilities™. It’s about the literal connections of fibre that help our clients meet their data management strategies, and the meaningful connections and relationships built; the rapports we have with our clients and the ones they have with their customers. By Connecting Possibilities™, we explore the many options our services enable for them, and the many ways they can be provided.
Unlike other telecommunications providers, portions of Hydro One Telecom’s network run along Hydro One Limited's transmission towers. The diverse and physically robust nature of this network makes Hydro One Telecom an ideal choice for high availability networks, disaster recovery and redundancy plans. Hydro One Telecom offers the network stability required to meet the business needs of carriers, as well as financial institutions, enterprises, public sector organizations, utilities, and more.
Hydro One Telecom is properly funded, well managed and committed to the telecom business. Our Converged Optical IP/MPLS Network (COIN) is built on Cisco Reconfigurable Optical Add Drop Multiplexing (ROADM) technology. Therefore we can provide our clients with the flexibility to customize solutions for converged technology, while improving service deliverables and offering competitive pricing.