Hydro One Telecom

Dedicated to
delivering

premier telecommunications solutions.

About Our Company

Hydro One Telecom combines the strength and reliability of a respected utility with the agility of a small telecommunications provider. We work together with our diverse client base to design creative solutions for data telecommunications, and networking challenges that our clients face every day. Our engineering focus and ITIL processes ensure that our services are specifically tailored to meet their individual requirements. As a result, our customer satisfaction rating is consistently over 90 per cent.

At Hydro One Telecom our philosophy is about Connecting Possibilities™. It’s about the literal connections of fibre that help our clients meet their data management strategies, and the meaningful connections and relationships built; the rapports we have with our clients and the ones they have with their customers. By Connecting Possibilities™, we explore the many options our services enable for them, and the many ways they can be provided.

Unlike other telecommunications providers, portions of Hydro One Telecom’s network run along Hydro One Limited's transmission towers. The diverse and physically robust nature of this network makes Hydro One Telecom an ideal choice for high availability networks, disaster recovery and redundancy plans. Hydro One Telecom offers the network stability required to meet the business needs of carriers, as well as financial institutions, enterprises, public sector organizations, utilities, and more.

Hydro One Telecom is properly funded, well managed and committed to the telecom business. Our Converged Optical IP/MPLS Network (COIN) is built on Cisco Reconfigurable Optical Add Drop Multiplexing (ROADM) technology. Therefore we can provide our clients with the flexibility to customize solutions for converged technology, while improving service deliverables and offering competitive pricing.

Company Facts

Hydro One Telecom was established in 2000. It is a wholly owned subsidiary of 2486267 Ontario Inc., which in turn is wholly owned By Hydro One Limited.
We offer broadband telecommunication services in Ontario with connections to Montreal, Buffalo and Detroit
We are a CRTC-registered, non-dominant, facilities-based carrier
Our technology partners include Cisco, Juniper Networks, FlexITy Solutions, Ciena and Alpha Technologies
Our solution partners include ThinkOn, Fortinet and Scalar
We provide Ontario-based urban and rural coverage, delivered through over 6400kms of fibre-optic cables and interconnections with third party carriers

Executive Leadership

John Papadakis President & CEO

John is the President and CEO of Hydro One Telecom and has responsibility for leading the company to great success. His expertise in telecommunications and high-tech spans more than 25 years, having led numerous companies through accelerated growth.

Prior to his appointment, John held senior executive positions with notable companies like Rogers, Avaya, Clearnet and Group Telecom. Through his unique breadth of experience he leverages extensive business, technical and operational knowledge to drive business growth and achieve marketplace leadership.

John holds a B.A.Sc. degree in Electrical Engineering from the University of Toronto and is a member of the Professional Engineers Ontario.

David Hurst Vice President, Sales & Marketing

David is responsible for the marketing and development of public sector, enterprise and wholesale business at Hydro One Telecom. His 30 years of telecommunications experience also includes sales and marketing for channel distribution development and call centre management, supporting wireless, satellite and Internet telecom products.

Robert Agostino Vice President, Engineering and Business Development

Robert leads business development initiatives for Hydro One Telecom. During Robert’s 28 year career, he has held positions in business and strategy development, account management, marketing, engineering and operations. He has worked with notable companies like Cisco Systems, Alcatel-Lucent, Bell Mobility and Group Telecom. Robert holds an MBA from the Schulich School of Business at York University and a Bachelor of Applied Science degree in electrical engineering from the University of Toronto. Robert is a licensed Professional Engineer and he is a member of Professional Engineers Ontario.

Mukul Sarin Vice President of Finance, Regulatory & Carrier Services

Mukul leads the Finance, Regulatory, Planning, Compliance and Carrier Services groups for Hydro One Telecom. He brings more than 15 years of Telecom experience to his role. During his 25 year career, he has held senior positions in Financial Reporting, Strategic Planning and Regulatory Compliance. He has worked with notable companies like Bell Canada & Sunlife Financial. Mukul is a CPA, CGA and is a member of the Chartered Professional Accountants Ontario.

Harrisankar Persaud Vice President, Network Operations and IT

As VP Network Operations and IT for Hydro One Telecom, Harri is responsible for Incident and Change Management, second level support and field services. As well, he is accountable for all aspects of IT Engineering and Operations. During his 16 year career at Hydro One Telecom, Harri has held various progressive management roles in Engineering and Operations. Amongst his many accomplishments is the development and implementation of the Hydro One Telecom Converged Optical and IP Network known as COIN. Harri holds a Bachelor of Applied Science degree in Engineering Science from the University of Toronto.

Careers Thank you for your interest in a career with Hydro One Telecom. For more information about current opportunities, please visit our Career page.

Media Relations

Phone (Toll Free): 1-877-506-7584

Phone: 416-345-6868

Dedicated todelivering